Delivery & Returns

Delivery

Sunnamusk charge a flat rate of £5 for delivery within the United Kingdom.  We aim to dispatch all items within 2 working days.  Sunnamusk shall have no liability for failure or delay in delivering goods, or damaged and defected goods caused by events and circumstances beyond reasonable control.

Returns

Sunnamusk would like to thank you for your custom.  If, for any reason you are unhappy with your purchase, please get in touch immediately so we may resolve your concerns.  If your item is faulty, damaged or not as described, we offer either a replacement or refund.  If an incorrect product is sent out, we will replace the item once returned, refunding the return postage.  We offer a full refund and exchange on packaged, sealed items that are received in a resaleable condition within 7 working days of purchase.  Exceptions are custom filled bottles in regular or crystal bottles for gifts.  Please send items by Royal Mail, either 1st or 2nd class, retaining proof of postage, to:

Sunnamusk
Unit 56 Pedley Street
London
E1 5BW

Refunds will be processed by the original payment method, unless otherwise agreed.

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