Delivery

DELIVERY INFORMATION

We offer delivery to both the UK and Europe. Delivery is free for orders over £50.

• UK Standard Delivery (4-5 Working Days) – Free over £50
• UK Second Class Delivery (2-4 Working Days) – £3.95
• UK First Class Delivery (1-3 Working Days) – £5.95
• UK Express Delivery (1-2 Working Days, weekdays only) – £9.95
• EU Standard Delivery (8-10 Working Days) customs fees may apply  – £16.99
• United States and Canada (8-10 Working Days) customs fees may apply – £35

We aim to dispatch all orders within 1-2 working days. If you wish to receive your order using express delivery, orders must be placed before 1pm.

We process orders Monday through to Friday 9am-5pm excluding bank holidays. Any orders we receive outside of these times will be processed the next working day. Express delivery orders received after Friday 1pm will be processed on the next working day (Monday).

POTENTIAL SHIPPING DELAYS

Due to the recent Royal Mail strikes, your order delivery may be delayed. We apologise for any inconvenience caused, and we appreciate your understanding.

We encourage you to make your holiday purchases as soon as possible to avoid disappointment.

Although Royal Mail have not updated any tracking information, most orders are already in transit and we hope they will be delivered soon. 

Please refer to your orders page on our website for future updates. We will also send a confirmation email as soon as your order ships.

If there is anything else we can do to further assist you please email us at online@sunnamusk.com or reach out to our team via Live Chat on our website. 

Looking for your order details?

If you placed an order online. You’ll be able to find your order details in your online account or order confirmation email.